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RAX45 unable to login or activate password recovery
I have not had to login in to my router for a few months. Received a security email for firmware update. I am on a Mac so all my passwords are stored in Keychain Access. Always confirm them before logging in. I typed in my password but could not log in. Tried several times. I then hit "cancel" to activate password recovery with my security questions but I get the 401 error each time. I then tried logging onto my Nighthawk app which prompted me for my login credentials using Touch ID as usual. I could not get in.
Out of frustration I typed in the word "password" for the password and I was in. The problem is that it created two new default networks that were they names I remember from setup, NETGEAR and NETGEAR-5G. How do I get back to where I was before this when I had no issues with the network connectivity? And why would I not be able to perform the password recovery? Was I locked out after my attempts to retype the password?
I am puzzled--have had netgear for many years and never experienced this before. Any help would be greatly appreciated.
If you change the ssid to the same ssid you had prior, then you shouldn't need to.
but if you change it to something else then you will need to
7 Replies
Sounds like it got set back to defaults for some reason. did the router auto-update?
You can always factory reset and do a clean install if you'd like.
Thanks plemans. I have no idea what happened but it does appear that it wants to take me through the setup again. I have not yet done that because I was not sure I was getting deeper in trouble. The two new networks I mentioned are unsecure and so in a panic. When you mean clean install you mean just go through the prompts with a new setup, right?
correct.