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Rob-h's avatar
Rob-h
Follower
Jul 22, 2021

rax48 needs to be constantly reset

Hi All

I have a rax48 that needs to be reset constantly. Sometimes multiple times a hour. I have tried changing the channels its on, made sure it's updated and did a factory reset once. Our network is a mix of wired and wireless running linux, phones, cameras, and one windows 10 pc. The windows 10 pc gets shut off at night and problem still exists.

Hopefully someone can help me figure this out before I create more e-waste :)

1 Reply

  • > I have a rax48 [...]

     

       Firmware version?  Connected to what?

     

    > [...] that needs to be reset constantly. [...]

     

       "constantly"?  Not possible.  "frequently" might be possible.

     

       History?  Is this a new installation, or some kind of change to a
    previously working installation, or what?

     

    > [...] made sure it's updated [...]

     

       As always, an actual version number would be more useful than your
    opinion of what's "updated" today.  Note, too, that "latest" and "best"
    are spelled differently for a reason.

     

    > [...] did a factory reset once. [...]

     

       Worth a try.  Did it get reset, or did you just poke the button too
    quickly?  Look for "Reset" in the User Manual.


       It might help if you described what happens in the real world, rather
    than what you think that this device "needs".

     

       "needs" is not a useful problem description.  It does not say what
    you did. It does not say what happened when you did it.  As usual,
    showing actual actions (commands) with their actual results (error
    messages, LED indicators, ...) can be more helpful than vague
    descriptions or interpretations.

     

       Visit http://netgear.com/support , put in your model number, and look
    for Documentation.  Get the User Manual (at least).  Read.  Look for the
    LED descriptions and "Troubleshoot".