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IceBearDoesNet's avatar
IceBearDoesNet
Aspirant
Dec 24, 2020

RAX48 Netgear Armor not activating

I just purchased the Netgear Nighthawk AX5200 (RAX48) and when I go to activate Netgear Armor, I get the "Process is taking too long (more than 60 seconds), Try again.  Is there another way to activate this?  

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  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Dec 30, 2020

    Hello IceBearDoesNet, 

     

    Just to confirm, you're using the Nightawk app to activate Armor, correct? 

     

    Regards,

    Christian 

      • Christian_R's avatar
        Christian_R
        NETGEAR Employee Retired
        Dec 31, 2020

        Hello,

         

        Thanks for confirming. May you power cycle your router and if your issue persists, please send me a private message with your email address and serial number.

         

        Christian