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Forum Discussion
mtammons
Dec 31, 2020Tutor
RAX48 wifi signal seems slow
Replaced old router with Nighthawk AX6(RAX48) router. I have ATT fiber feeding the router. When wired to the router I get between 750 and 900 mbps speed(as expected). However, the wifi speed seems slow. The 2.4 channel give me between 40 and 60 mbps. I've tried setting the channel to 1, 6, 9, and 11. This did not help. My 5G channel is getting me between 150 to 300 mbps. These speed seem slow. Are my expections too high? What speeds should I be getting over wifi?
I haven't seen any devices hitting 80% throughput. its usualy that 55-65%. I've seen the occasional one hitting the 75% ish.
If you're trully wanting faster speeds, you could see if you can swap out your wireless card for a better one. I upgraded my intel 8260 to an intel ax210 (AX) for around that $30. Again, you'd have to check if its compatible with your device.
An example is that my AX210 card will connect around that 2000mbps and just breaks 1000-1100mbps. And thats within 10ft of the router. And I've tried it on arris and netgear routers.
Everyone's is going to be a bit different though. And if you're needing faster speeds than 400mbps, I'd go hardwired anyway. Its basically when you're moving massive amounts of data that you need fast speeds. Gaming/streaming doesn't usually hit >40mbps.
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- Christian_RNETGEAR Employee Retired
Hello,
If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below.
https://www.netgear.com/support/contact.aspx
Christian
- mtammonsTutorThanks for the reply Christian. I’m on my 3rd router and about 10hrs with 4 different “specialist”. I’m hoping someone on here is smarter than their “specialist”
What att gateway do you have?
What firmware is on the RAX?
What fixes have you tried implementing? (so we don't go over them multiple times)
I've seen many issues with att gateways.
have you tried putting the netgears IP address into the att gateways dmz?
Or even trying the RAX in access point mode and letting the att gateway act as router?