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RAX_US's avatar
RAX_US
Aspirant
Mar 26, 2025
Solved

RAX70, Access Control List Randomly Blocks Approved MAC's

I am reopening this thread from 2023 with the same subject title. This issue is persistent. The machine is randomly blocking approved MAC's, both wired and wireless; this is happening several times a month. I have the auto firmware update turned off, so it is not like any updates are overwriting user configs.

I contacted support in Chat and they just advised with another firmware update or "turn off Access Control". In the previous thread in 2023, one writer advised with "complete power-pull for a period of time after factory reset..." I have done that. I've also tried setting the default DHCP range to "192.168.*.100 to 192.168.*.200" to no avail. I am guessing the internal battery or the NVRAM modules that holds the AC list is defective or unstable; it is not holding the configuration for systems that are not powered on 27/7. I am guessing.

Does anyone have any suggestions or workaround on the matter? The device is of course out of warranty and there is not lifetime protection on router hardware. Most regrettable.

Thank you

  • RAX_US's avatar
    RAX_US
    Apr 04, 2025

    Thanks for the idea; it is implemented. So far so good. We'll see over time. The IOS MAC randomization wasn't an issue as the blocks were all on PC's in the network. Hope this cures the madness. 

6 Replies

  • Any progress on this? 


    RAX_US wrote:

    I am reopening this thread from 2023 with the same subject title. This issue is persistent. The machine is randomly blocking approved MAC's, both wired and wireless; this is happening several times a month. I have the auto firmware update turned off, so it is not like any updates are overwriting user configs.

    I contacted support in Chat and they just advised with another firmware update or "turn off Access Control". In the previous thread in 2023, one writer advised with "complete power-pull for a period of time after factory reset..." I have done that. I've also tried setting the default DHCP range to "192.168.*.100 to 192.168.*.200" to no avail. I am guessing the internal battery or the NVRAM modules that holds the AC list is defective or unstable; it is not holding the configuration for systems that are not powered on 27/7. I am guessing.

    Does anyone have any suggestions or workaround on the matter? The device is of course out of warranty and there is not lifetime protection on router hardware. Most regrettable.

    Thank you


     

    • RAX_US's avatar
      RAX_US
      Aspirant

      Thanks for the idea; it is implemented. So far so good. We'll see over time. The IOS MAC randomization wasn't an issue as the blocks were all on PC's in the network. Hope this cures the madness.