NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Benjamin123's avatar
Benjamin123
Aspirant
Dec 29, 2021

RAX75 AX8 iphone/iPad not able to access router settings by searching router ip in search browser

Hello all, thank you in advance for your help.
I’ve been trying for DAYS to access my router settings via my iPhone 12 or iPad Pro (while connected to my wifi network of course) with no luck. Those are the only devises I currently have. No laptop or desktop. When I try, I get “safari cannot open the page because it could not connect to the server”. Here is what I have tried so far:
-Using my 2.4g and 5G connection
-Connecting my iPad via ethernet directly to the router
-power cycling all devises(iPad, iPhone, router, modem)
-factory resetting my router.
-typing in my router ip(192.168.1.1) into the browser search. I have verified that is my routers ip.
-typing in www.routerlogin.net and routerlogin.com
-using other web browsers(safari, Firefox, chrome)

The only way I’ve been able to access my router settings is through my brothers android one+ phone. It connects no problem and the admin login page pops right up. Does anyone know why I’m unable to assess the login using my iOS devises?
Your help is much appreciated!!!

8 Replies

  • Can you access the routers web page with a wired or wireless connected PC or laptop and web browser? 

    Can you access the router by using the Nighthawk app? 

    Be sure you are connected to the routers wifi signal. 

    Try a different browser on the iphone, Firefox or Opera. 

     

    I can access my Orbi system and RAXE500 in bridge mode web pages on my iphone 12 max iOS 15 loaded currently. 

     

     

    • Benjamin123's avatar
      Benjamin123
      Aspirant
      Hey FURRYe38!
      I have not tried accessing the router web page with a computer of any kind yet. I currently only own an iPad and iPhone. The router nighthawk app does work on my phone and iPad but I’m needing to access more advanced features then what the nighthawk app can provide. Like firewall and port forwarding.
      And yes, I am connected to the Wi-Fi’s signal.
      The browsers I’ve tried so far are chrome, Firefox and safari with no luck.
      • FURRYe38's avatar
        FURRYe38
        Guru

        What iOS version are you using on the Apple devices?