NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

SweetDrinker's avatar
SweetDrinker
Tutor
Aug 08, 2020

RAX80 1.0.3.98_1.0.46 firmware reseting after restart / loss of power.

I have been wanting to use my RAX80 in wirless AP mode and in doing so it needs to reboot to change. When it reboots it factory resets itself. No matter what i try if the RAX80 losses power it factory resests itself. I do not know if its a firmware problem or a device problem.

6 Replies

Sort By
  • Thalus's avatar
    Thalus
    Initiate
    Aug 09, 2020

    hello,

     

    i have the same issue. It's very ennoying that  as soon as I want to activate the AP mode, my rax80 does a factory reset ... this appeared with the latest firmware update (1.0.3.98).
    moreover, I cannot update the language of the interface (stay in 1.0.2.76_2.1.46.1).

     

    any help will be appreciated.

    • Thalus's avatar
      Thalus
      Initiate
      Aug 14, 2020

      Hello,


      I downgraded the firmware but the issue persists.


      thanks for the idea

    • QKing's avatar
      QKing
      Aspirant
      Sep 03, 2020
      Christian_R wrote:

      Hello, 

       

      May you revert to the previous firmware version and let me know if your issue persists. 

       

      https://kb.netgear.com/000061902/RAX80-Firmware-Version-1-0-3-88

       

      Christian 

      I have similar issue, but on V1.0.3.92_1.0.43

       

      Whenever you lose power, the only way to get the router to boot is to press and hold the reset button while booting. Otherwise it will just sit there and not boot, with fans spinning fast. I am scared of losing power, because every single time I have to manually apply settings.

       

      Reaaaaaaallly want a firmware that can 1) boot reliably 2) can save settings

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Aug 14, 2020

    Hi Thalus, 

     

    May you send me a private message with your email, phone, and serial number. I'd like for our support team to reach out for further investigation.

     

    Regards,

    Christian