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Forum Discussion
RAX80 Firmware V1.0.1.56_1.0.23 needs work!
Not even sure where to post this since my model number is RAX80. Anyway, the QOS sucks, and the DHCP must be screwed on firmware Firmware V1.0.1.56_1.0.23. Or the http interface doesn't update if y...
Same here with the firmware issues. tested multiple times.
first off with the VPN Cert download, there is a workaround. If you have Remote Managment on , turn it off.
Speeds.. with QOS, Traffic Meter, Access Control all OFF.
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Firmware- V1.0.1.56_1.0.23
Down - 419
UP - 430
Firmware- V1.0.1.40_1.0.22
Down - 945
Up - 754
I have been back and forth with the firmware several times. checking different settings.
It will not work.
SereneStorm -- I am having a similar issue with speeds as you. I have 940 down with my ISP and on a wired connection the router struggles to pull 320-330. Factory reset it once, it fixed it for 3 days. It went back to doing the same thing. Last night, my 5G connection dropped, rebooted my modem and router and my speeds are in the crapper again. I called support again, they suggested I downgrade my firmware to the 1.0.1.40 revision. I did that, no improvement. So I guess I have to default the router AGAIN. Get your act together Netgear. If I could easily sell off this thing and find something better that would work, I'd sell it in a heartbeat! What is sad is the $20 router I get from my ISP works better than this thing.
Coming back here with some updates:
Downgrading to the 1.0.1.40 still occasionally drops all connected devices (wired and wireless) from the internet and requires a router reboot to bring everything back online, but not at the frequency of the .56 build.
It's super **bleep**ty because everything goes offline until I can get home to jump start everything back up again.
I definitely have buyers remorse here paying $400 for a router that can't stay up. The only reason I decided to go with 'the best out there' was because I dropped my previous router and broke an antennae. I think my return window on Amazon has expired, and I no longer have the box so I can't return it =(
I refuse to reset the router because it has a ton of port forwarding rules applied to it as well as IP assignment and I don't want to spend an hour entering it all again. ESPECIALLY since I can't add multiple forwarding rules at a time. It's so burdensome.
Please note that there is a new firmware version available: https://kb.netgear.com/000060970/RAX80-Firmware-Version-1-0-1-58
~Christian
I have been having the same issue ever since firmware v1.0.1.40 has come out (v1.0.1.36 worked but is missing features), the router is a massive paper weight, It works for about 45 minutes before it resets itself, now with this latest fimware soon as it tries to save the settings after restorig the config it just reboots and goes back to factory defaults. Worse still now I can't even go back to the the firmware that originally worked, because the router just reboots during the firmware update. This is probably one of the worst I have seen from all of the routers I have tested and owned from netgear over the last 10 years, which makes it very dissapointing for Netgears most expensive router. If this isn't enough to make you want to through the device of the 26th floor balcony then add the fact I can't even get support on the damn thing as the serial number on the back has only 12 characters, with netgears equipment requiring 13 characters to register the device on the MyNetgear account.
I have noticed Netgears new products are rushed to market before properly being tested, because I always seem to get invited to the beta test of the products 6 - 8 months after the products have hit the market. Buy that time you have had enough people complain about the product and basically buy something else because it doesn't function as you would expect.
I would have thought beta testing would have been done before the product is released rather then nearing the products EOL and why would netgear really want to waste time fixing a product that is going to be replaced. This is probably why Netgear only give support for 90 days on its products before they make you pay for it, its just less frustrating, quicker and cheaper to buy their new product than dealing with their multi tier support and paying the extra for support after the 90 days, which 90% of the time your issue doesnt get resolved, and you just end up RMA'ing the thing, to get it replaced with a product that has just as much issues as what you gave in the first place.
I dont know about the WIFI issue myself as i use another brand of APs. but i did find after i did downgrade to the previous FW, sometimes it didnt speed back up in throughput. stayed around 400ish up and down. so i changed my third octet from 10 to 100 and back up to 930D - 800U.
