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Forum Discussion
Orbi
Mar 06, 2019Star
RAX80 Firmware V1.0.1.56_1.0.23 needs work!
Not even sure where to post this since my model number is RAX80. Anyway, the QOS sucks, and the DHCP must be screwed on firmware Firmware V1.0.1.56_1.0.23. Or the http interface doesn't update if y...
xarlitux
Jun 28, 2019Aspirant
As an owner of an RAX80 I have to agree with the rest of the posts on this thread. I've contacted the netgear telephone support team and the way their support system is setup, I'll have to spend multiple days on the phone just to get my case referred to a level 3 or engineering team to take a look at my case. I've tried every firmware version .40, .56 and .58 and they are all unstable. Like other users the most stable firmware of all three is the .40 version but it will still randomly drop devices or the connectivity to the internet will be temporarily lost. I sadly exchanged a netgear xr500 for the rax80 thinking the latter would be the superior router but its clearly not. Whoever is working on the firmware for this router needs to take a closer look at all the users who are experiencing the same issues. The return window for this item is closed and I'm stuck with it. Very depressing and dissapointing.
kemcro
Jun 28, 2019Guide
To pile on, I am in the same boat, I have also tried all three firmware and patiently waiting for stable firmware. Luckily I have a fully working AC router from a competitor. In the meantime my RAX80 is collecting dust...
- SAM_the_GAMJun 29, 2019Luminary
I noticed that after downgrading to 1.0.1.40 that the GUI version stays at 1.0.1.56 but the firmware version is 1.0.1.40. So far so good been a little over 24 hours without a hiccup.
- XinilJul 01, 2019Aspirant
Lending my support/anecdote in that I was forced to downgrade to firmware 1.0.1.40. Version 56 was nothing but trouble and constantly (roughly every 1-2 hours) disconnected all wifi devices. Frustrating as I literally just bought this router a day ago! Thankfully 1.0.1.40 is smooth so far.
- Christian_RJul 01, 2019NETGEAR Employee Retired
Hello SAM_the_GAM - Would you mind providing a screenshot of the discrepancy you see.
Thanks,
Christian
- SAM_the_GAMJul 01, 2019Luminary
I went back to 1.0.1.56 so far so good! I am noticing slightly faster speeds over WiFi with 1.0.1.56