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Forum Discussion
Orbi
Mar 06, 2019Star
RAX80 Firmware V1.0.1.56_1.0.23 needs work!
Not even sure where to post this since my model number is RAX80. Anyway, the QOS sucks, and the DHCP must be screwed on firmware Firmware V1.0.1.56_1.0.23. Or the http interface doesn't update if y...
Xinil
Jul 03, 2019Aspirant
Thank you for your response Christian. We appreciate the update.
Just wanted to update and say 1.0.1.40 is still experiencing problems for me. The router reboots/crashes/loses internet about once every day it seems. Just happened while I was on a Zoom meeting. So to recap, 1.0.1.40, 1.0.1.56 and 1.0.1.58 all have the same issues for me - random crashes. 1.0.1.40 seems to be the most stable so far, but still not great.
Seriously considering returning this device at this point. :(
BubbleCat
Jul 03, 2019Star
Xinil, I think you definitely should return it if you're able to. Many of us are beyond are return window and are regretful =(
- jforce66Jul 03, 2019Aspirant
Yes, after a month of stable connection using .40 we are back to continuous drop outs and reboots. There seems to be no opvious reason or pattern to figure out what or why this is happening. All it is doing is annoying the entire household.
- JJsalsaJul 19, 2019Guide
HELLO? Netgear??!
Is anyone listening? Do you have any ETA for a firmware for the RAX80 that actually works or is my expensive router a paper weight?
- jforce66Jul 21, 2019Aspirant
Has anyone upgraded to the new firmware yet??
1.0.1.62_1.0.26
- SAM_the_GAMJul 22, 2019Luminary
jforce66 wrote:Has anyone upgraded to the new firmware yet??
1.0.1.62_1.0.26
I upgraded already. A few issues I was experiencing with 1.0.1.58 such as WAN / LAN disconnecting then reconnecting at random times still is occuring in 1.0.1.62. However, I have since rebooted the router and for the past 24 hours have not had any WAN / LAN disconnections / reconnections on 1.0.1.62
- BubbleCatJul 22, 2019Star
Rob114, your posts aren't very constructive.
- JJsalsaJul 22, 2019Guide
Personally, I'm okay with people venting here.. It's pretty frustrating if you buy a $300 router and it is unuseable or unstable. I'm curious also to hear from people that have no problems. They presumably exist if Netgear sold thousands of these units, no!?
It is still a mystery to me why people posting here have such massive problems while others don't (read reviews of the unit on retail sites). What is it that we do that causes such issues? I feel that my installation is not that complicated, although I have close to 25 devices attached to it, some with pre-assigned I/P addresses and others without. I have one port forward rule. I try to name all my devices so they are easily identifiable. What makes the device become psycho?
J
- BubbleCatJul 22, 2019Star
The issues are important to address, and I'm frustrated too, but name calling and getting all pissey isn't going to help solve the problem.
Wireless:
50 devices
Wired
7 devices
and about 50 port forwarding rules for games. I manually assign IPs to each device based on MAC address
- PmkrocksJul 23, 2019Aspirant
No but It actually gets their attention to wake the hell up. Stop being a snowfalke and telling others how to talk. I'm in the exact same boat and I'm extermely unhappy with my purchase. Don't tell others how they can or cannot express themselves.
- PmkrocksJul 23, 2019Aspirant
Yup. Still performs like hot garbage and rebooting does very little to solve the LAN dcing issues. Videos will hang when it happens if they haven't buffered enough data. Games will go from stable to 300 plus ping and casue what looks and feels like packet loss. I swaped my old Cisco router to test. Played for hours with no fail. I wish I could leave it and call it a day but sadly my house hold needs this router to maintain the device amounts. I'm still extremly pissed on netgears poor handleing on this.
- rob114Jul 23, 2019AspirantI.m using 7 wireless devices no wired devices would you want a car that breaks down every 5 miles you would want your money back fast someone has to wake them up
- rob114Jul 23, 2019AspirantI would love to hear from someone who is not rebooting it often and find out what they have done to make it reliable or have they all put it back in box and called it a bad experience
- Christian_RJul 23, 2019NETGEAR Employee Retired
Hello Community,
As the subject of this thread relates to a previous firmware, I would recommend posting your issue(s) on an existing thread or creating a new topic with the firmware version included in the subject. In the meantime, we are closely monitoring the threads and have escalated the feedback to our engineering team. For immediate assistance, you may use the link below to get in contact with our Support Team.
https://www.netgear.com/support/default.aspx
Respectfully,
Christian
- bgunther64Jul 24, 2019TutorNot rebooting often here.... Once in 4 days. And have typically been good with only occasional reboots needed....1 every two weeks or more.
30+ devices, multiple streaming.... Not experiencing much of what people are seeing. Can't explain why. Speed is awesome. Distance is great. - rob114Jul 24, 2019AspirantWhat software are you running. Mine needs to be rebooted every morning. 2 rokus 2 phones 1 laptop 2 tablets. Several times 15 min later it was down again. Thanks
- rob114Jul 24, 2019AspirantIt seems the wifi is going down i dont have anything wired so i cannot tell if the wired part is working but it drops wireless signal for no reason i see there is new software what changed in it relating to the wireless section. Thanks
- bgunther64Jul 24, 2019TutorWindows 10, windows 7, centOS, wearOS, Android 9, iOS, Chamberlain garage door, wink 2, etc.... Wireless and wired devices.
Am now on the .62 firmware for a few days.
Had previously combined my 2.4/5g under a single ssid and use the guest network extensively - SAM_the_GAMJul 26, 2019Luminary
Went back to 1.0.1.56 from 1.0.1.62 due to the LAN / WAN disconnecting. However, the GUI Language version is still for 1.0.1.62.
- JJsalsaJul 26, 2019Guide
Tryed 1.0.1.62 briefly yesterday after dusting off my thus far unstable RAX80 and it failed in numerous ways within the hour. LAN/WAN disconnect, unstable to web interface (or App). Got stuck updating device names or assigned I/P addresses. Not sure what they're doing over there but it's not progress... (The most stable release to date was .40)
- StaticLNXJul 27, 2019Star
I've got the exact same problem as JJsalsa does:
JJsalsa wrote:Tryed 1.0.1.62 briefly yesterday after dusting off my thus far unstable RAX80 and it failed in numerous ways within the hour. LAN/WAN disconnect, unstable to web interface (or App). Got stuck updating device names or assigned I/P addresses. Not sure what they're doing over there but it's not progress... (The most stable release to date was .40)
- kemcroJul 27, 2019Guide
I took my Asus RT-AX88U that was in service for 17 days without having an n issue or reboot (with two AX clients) to test this release on the RAX80 and it dintn't last an hour without random clients disconnecting and horrible internet speeds. back to my Asus AX888U and everything is stable again. Shamefull netgear, get your act together! Love my netgear cable modem but this device is garbage in its current state of hardware/firmware.
- myerswJul 27, 2019Master
+1 on cable modem. My Netgear modem runs well also.
I do not understand how Netgear can be so screwed up on the router firmware side of the house. It is obvious that they do not test for issues being fixed as there is the same issues release after release. Now they have put out firmware where tabs for managing are missing. How would this ever get by a good quality control? While others have issues, Netgear seems to be going out of their way to be the worst.