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Forum Discussion
Smead
Jan 10, 2026Aspirant
RAX80 firmware
Having an issue checking for firmware update via the app. appears I am at version 1.0.10.140 app keeps returning “problem checking firmware update.” any help is appreciate. ...
- Jan 10, 2026
Well, I may have solved it via sheer aggravation. Haha
rather than signing in via the terrible app, I signed in via IP on my laptop
went to the net gear site and saw update (1.0.11.148), which I downloaded. Router admin prompt did not self find the update but did apply the download manually
Not sure why self update didn’t work.
FURRYe38
Jan 10, 2026Guru - Experienced User
Users can manually update the router which is recommended and I prefer doing.
If there is FW available, manually download the file and unpack the zip file and load it using the routers web page:
https://kb.netgear.com/23960/How-do-I-manually-update-the-firmware-on-my-NETGEAR-router
Good Luck.
Smead wrote:Having an issue checking for firmware update via the app.
appears I am at version 1.0.10.140
app keeps returning “problem checking firmware update.”
any help is appreciate.
CrimpOn
Jan 10, 2026Guru - Experienced User
Smead wrote:Well, I may have solved it via sheer aggravation. Haha
If you check the "Mark as Solution" link, other will know this is no longer an active topic.
- SmeadJan 11, 2026Aspirant
Thank you both. And thanks for the “marked” info
- FURRYe38Jan 12, 2026Guru - Experienced User
Sometimes NG doesn't put up newer FW for auto update for some older routers. So manually updating is a good thing.
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
Enjoy. 📡