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Smead's avatar
Smead
Aspirant
Jan 10, 2026
Solved

RAX80 firmware

Having an issue checking for firmware update via the app.  appears I am at version 1.0.10.140   app keeps returning “problem checking firmware update.”   any help is appreciate.         ...
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  • Smead's avatar
    Smead
    Jan 10, 2026

    Well, I may have solved it via sheer aggravation.  Haha 

     

    rather than signing in via the terrible app, I signed in via IP on my laptop

     

    went to the net gear site and saw update (1.0.11.148), which I downloaded. Router admin prompt did not self find the update but did apply the download manually 

     

    Not sure why self update didn’t work. 

CrimpOn's avatar
CrimpOn
Guru - Experienced User
Jan 10, 2026
Smead wrote:

Well, I may have solved it via sheer aggravation. Haha

If you check the "Mark as Solution" link, other will know this is no longer an active topic.

Smead's avatar
Smead
Aspirant
Jan 11, 2026

Thank you both. And thanks for the “marked” info