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Forum Discussion

Smead's avatar
Smead
Tutor
Jan 10, 2026
Solved

RAX80 firmware

Having an issue checking for firmware update via the app. 

appears I am at version 1.0.10.140

 

app keeps returning “problem checking firmware update.”

 

any help is appreciate. 

 

 

 

 

  • Well, I may have solved it via sheer aggravation.  Haha 

     

    rather than signing in via the terrible app, I signed in via IP on my laptop

     

    went to the net gear site and saw update (1.0.11.148), which I downloaded. Router admin prompt did not self find the update but did apply the download manually 

     

    Not sure why self update didn’t work. 

2 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Users can manually update the router which is recommended and I prefer doing. 
    If there is FW available, manually download the file and unpack the zip file and load it using the routers web page:

    https://kb.netgear.com/23960/How-do-I-manually-update-the-firmware-on-my-NETGEAR-router

     

    Good Luck.

     

    Smead wrote:

    Having an issue checking for firmware update via the app. 


    appears I am at version 1.0.10.140

     

    app keeps returning “problem checking firmware update.”

     

    any help is appreciate. 

     

  • Well, I may have solved it via sheer aggravation.  Haha 

     

    rather than signing in via the terrible app, I signed in via IP on my laptop

     

    went to the net gear site and saw update (1.0.11.148), which I downloaded. Router admin prompt did not self find the update but did apply the download manually 

     

    Not sure why self update didn’t work.