RAX80 Incredibly Frustrating Issues

Question

Purchased a Netgear RAX80 router and a Netgear CM1000 modem several months ago now to upgrade my setup. For months after the initial set up things have worked perfectly fine and smoothly, however the past couple of months an incredibly frustrating issue has started. On both wired and wireless devices, connection will seemingly be completely dropped at various points. On desktop, which I use a wired ethernet connection for, frequently when connecting to a website everything will stop loading for a minute before returning a DNS probe NX domain error. After reloading, the site loads up immediately with no issues whatsoever. On mobile, connection will frequently (at least twice a day) stop completely, and will not return until I turn disconnect and reconnect to the wifi network. Afterwards it loads completely fine as if there were no issue. I have no idea what started this issue, it started out of nowhere from memory after having worked fine for months. Any ideas how I can fix this issue?

AzoriaArt · Answer

I'm having the exact same issues on my RAX120v2. Fresh out of the box, nothing but random reboots. Firmware 1.2.0.16
Factory reset 3 times at the request of NetGear Techs. Last reset I manually pushed Firmware 1.2.0.16 to the device, still having the same issue.
Lossing all connection both hardwired and broadcast randomly.
Still waiting for some sort of proper answer other than "reset/reset/reset"

plemans · Answer

Zane_C&nbsp;How frequently is it happening?&nbsp;when it goes down, are you able to access the routers gui?&nbsp;What firmware are you on?&nbsp;Have you tried a different DNS provider?&nbsp;

Zane_C · Answer

Happens usually about two or three times a day per device, from what i can tell it is usually device specific, all other devices work as normal even if one is having issues. Haven’t tried to get into the router gui during these issues, they’re usually very short and intermittent. Firmware is the latest one currently available, i can get an exact version number if need be. I haven’t tried any DNS options besides what came default, which was working fine initially.

plemans · Answer

A firmware number might help.have you noticed if its specific to 1 or 2 devices?&nbsp;Or do they all eventually have it happen?

Zane_C · Answer

Firmware version is V1.0.3.106_1.0.50. I’m almost positive i’ve updated the firmware a couple of times since the issue started as well.I mainly have noticed it on my personal desktop and phone, haven’t noticed or experienced it personally on other devices but they also aren’t used nearly as frequently.

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RAX80 Incredibly Frustrating Issues

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