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Forum Discussion
RAX80 Power led is white no others will light up, led switch is on.
I did a power cycle on my modem/router last night and now it is a brick. The power led comes on but no other leds will light. The led switch is on, and I am unable to connect to the device nor can I do a factory reset with the buttons. Most disappointing is that it is only 6 months old and netgear site tells me it no longer has a warranty on it. Any suggestions help or ideas would be most appreciated.
5 Replies
Netgear has set up a community forum specifically for the NightHawk RAX WiFi 6 Router products. Most of the people who watch that forum are more likely to have experience with NightHawk (WiFi6 RAX and RAXE Series) router products:
https://community.netgear.com/t5/Nighthawk-Routers-with-WiFi-6-AX/bd-p/en-home-routers-nighthawk-wifi-ax6
Please use this link to the main forum product list to review and choose where to make your posts.
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear
Thank you.Thanks for the info.
You can try recoving it with tftp or nmrpflash.
are you on windows? if so, follow this guide
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
just make sure you enable tftp
https://www.thewindowsclub.com/enable-tftp-windows-10
and here's a video walk through using a tftp client. Use the built in one for windows 10 though. the video is more of an example of how its done.
https://www.youtube.com/watch?v=R9DLrLQrpaw
and if that doesn't work, you can try using nmrpflash
https://github.com/jclehner/nmrpflashThanks for the suggestion, however the router right now is a brick, no access and only the power light comes on. I have moved on to a different brand of router. Not sure I'll come back to netgear products or not.
Same exact issue here except with a CAX-80. Netgear doesn't want to have anything to do with attempting to repair this other than try to get me to buy a Gearhead subscription. This is clearly not a software issue as there's no way to access the device at all. I did buy another CAX-80 hoping I could repair this one, but I'm not having any luck finding a repair depot for hardware issues. I believe the board itself is faulty.
