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rahul2gupta's avatar
rahul2gupta
Aspirant
Sep 03, 2025
Solved

RAXE500 - Disable BPDU?

Hello, I have an RAXE500 (AXE11000) router that I'm trying to set up as an access point.

 

However, I've been notified that it's sending BPDU packets. Is there a setting to disable this or any special firmware that addresses this issue?

 

Current firmware version: 1.2.14.114


Thank you.

  • FURRYe38's avatar
    FURRYe38
    Sep 03, 2025

    There a brand and model# of the switch? 

     

    Is this RAXE in a business? If so, RAX routers are not really meant for business or enterprise networking environments. 

    There is no user configuration options for BPDU features as we presume this is a FW item handled at the FW level. Would be nothing to change. 

    Can make contact with NG support to let them know otherwise. 

     

    Suggesting finding a different wireless AP that meets the network policy and requirements and doesn't have BPDU packets. 

7 Replies

  • Similar issue to these threads:
    https://community.netgear.com/discussions/nighthawk-wifi-7-be/be9200-sending-bpdu-out-wan-port/2405193

    https://community.netgear.com/discussions/nighthawk-wifi-7-be/be-rs-series-sending-out-bpdu-on-wan/2463977

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Are these packets causing problems in AP mode? 

    How are you getting notified of these packets? 

    How is AP mode configured on the RAXE? Dynamic or Static configuration? I recommend using Static. 

    What is the brand and model# host router that the RAXE is being connected too? 

     

    • rahul2gupta's avatar
      rahul2gupta
      Aspirant

      The switch that the AP is connected to has a policy that will disable anything that sends BPDU packets.

      IT let us know that the AP was sending BPDU packets and that they would not enable any devices that sent them.

      Not sure about AP mode configuration, I left everything default except switching the mode from router to AP.
      - I also think this isn't limited to just AP mode, as I remember trying router mode and it still caused the same issue

      Unsure about the host router info.

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        There a brand and model# of the switch? 

         

        Is this RAXE in a business? If so, RAX routers are not really meant for business or enterprise networking environments. 

        There is no user configuration options for BPDU features as we presume this is a FW item handled at the FW level. Would be nothing to change. 

        Can make contact with NG support to let them know otherwise. 

         

        Suggesting finding a different wireless AP that meets the network policy and requirements and doesn't have BPDU packets.