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Forum Discussion
RAXE500 2.4 band doesn't work at all, only 5G.
I've tried changing the channels; there are no new devices or even neighborhood networks that I can tell. For devices that can use 5G, the devices use that. For ones that can't, such as the print...
The wifi button is blinking on the printer, not the wifi. The wifi light is solid, because the network is visible on our devices, and on wifi detection app. Is there anything you can think of besides factory reset that I coudl fiddle with?
So no other devices will connect to the 2.4Ghz SSID name?
Is Smart Connect disabled on the RAXE?
What firmware version is on the router?
If nothing connects, you'll need to factory reset and router and setup from scratch.