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Forum Discussion
kiddycone
Sep 07, 2026Aspirant
RAXE500 2.4 band doesn't work at all, only 5G.
I've tried changing the channels; there are no new devices or even neighborhood networks that I can tell. For devices that can use 5G, the devices use that. For ones that can't, such as the print...
- Sep 09, 2026
Factory reset worked. Everything already seemed to match the above, so not sure how that fixed it. But, all good.
kiddycone
Sep 09, 2026Aspirant
Factory reset worked. Everything already seemed to match the above, so not sure how that fixed it. But, all good.
FURRYe38
Sep 09, 2026Guru - Experienced User
Glad you got it working. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡