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kkbodie's avatar
kkbodie
Tutor
Sep 13, 2021

RAXE500 Firmware Version V1.0.7.68_2.0.35

My internet keeps disconnecting with no reason as to why it keeps disconnecting but it reconnects within a couple of minutes. 

14 Replies

  • How frequently is it happening? 

    What modem/gateway is it connected to? 
    Do all devices drop at the same time or just one?

    • kkbodie's avatar
      kkbodie
      Tutor
      It happens everyday at least 2 times a day. All devices get disconnected. I am connected to a Motorola MB8600 and I have a Netgear x500 that was previously connected and this issued never happened.
      • plemans's avatar
        plemans
        Guru

        Are you using wan port aggregation? 
        Or using the 2.5gig port for wan?