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Forum Discussion
RAX80 Firmware V1.0.1.56_1.0.23 needs work!
Not even sure where to post this since my model number is RAX80. Anyway, the QOS sucks, and the DHCP must be screwed on firmware Firmware V1.0.1.56_1.0.23. Or the http interface doesn't update if y...
Well it seems like support has closed the case after a week of me reopening the same case, Admitedly I haven't been contactable because I was on some mine site in the middle of the bush working. Besides none of the suggestions support had asked me to try worked, even though they were not even remotely close to be able to resolve the issue. As I have now just about had enough trying get this router to play nice and do what it is meant to, I am resigned to packing it up and putting in the next e-waste pickup as it is now just taking up space. Going back to my trusty and reliable Fritzbox seems to be the best option and least frustrating, and I know that it just works. I don't see Netgear really taking the consumers seriously or going out of the way to fix their software/firmware anytime soon on the RAX80
I think the pinnacle of my Netgear support experience was when the kid on the phone (in Philippines) took a lot of info and then had to "go check to see if any similar problems had been reported", as if the whole of Netgear was unaware of threads such as this describing constant instability issues and problems. Is anyone over there listening? Then I got the standard "reset to factory settings" advice along with a rebuke for buying my RAX80 from a private seller. Mine is now back in the box and a paperweight, at least until such time as Netgear can release firmware that comes even close to working reliably...
I downgraded the firmware back tp .40 about a month ago and apart from a couple of initial wifi dropouts has been very stable, no reboots required for at least 3 weeks. Still not happy that I have had to do this and as we are having Cat6 run through the house as part of a renovation wifi will be less important so also considering going back to my ISP provided Fritzbox.