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kiddycone's avatar
kiddycone
Aspirant
Sep 07, 2026
Solved

RAXE500 2.4 band doesn't work at all, only 5G.

I've tried changing the channels; there are no new devices or even neighborhood networks that I can tell.  For devices that can use 5G, the devices use that. For ones that can't, such as the print...
  • kiddycone's avatar
    Sep 09, 2026

    Factory reset worked. Everything already seemed to match the above, so not sure how that fixed it. But, all good.