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wdreiling's avatar
wdreiling
Initiate
Feb 13, 2020

Readyshare disconnects after about 12 hours

ReadyShare does not remain connected with my WD 4tb drive formatted with NTFS.  I am able to see the drive and connect properly to begin with.  Everything seems fine.  After approximately 12 hours (overnight) I lose connection tot he drive and the admin page and applications show "No USB Connected"  If I unplug the drive and plug it back in it will recognize the drive and become available again on my network.  

 

I am running the latest version of the firmware on this router (1.0.4.46).  When I click check for updates it tells me none are available.  

 

What can I do to ensure that my network storage remains connected to this router without having to physically disconnect and reconnect the drive once or twice per day?

2 Replies

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    • wdreiling's avatar
      wdreiling
      Initiate
      Feb 13, 2020

      Thank you for the advice.  I ran the WD Drive utility that came with the hard drive.  There was a "Sleep" setting which I have now set to off.  Is this what you were referencing?