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Forum Discussion
Tarra85
Oct 10, 2023Aspirant
Router is Blocking a Favorite Website
For some reason my router is blocking one of my favorite websites (www.appagg.com) - it’s never done this before until about a couple weeks ago. I have spoken to my cell company, modem provider and bo...
Tarra85
Oct 10, 2023Aspirant
Hi,
I’m unsure of how to get that info of the internet provider but it’s Spectrum. I have done a factory reset twice already to no fix and also a reboot. As for the model number of the router when I look on the sticker on the bottom of the router it says “Nighthawk AX4 AX3000”. I have attached what the Nighthawk app says under Router Info incase that would help. I can’t do anything wired to a computer cause I don’t have access to one right now. And the Netgear Armor is expired on my router so it’s not being used.
I’m unsure of how to get that info of the internet provider but it’s Spectrum. I have done a factory reset twice already to no fix and also a reboot. As for the model number of the router when I look on the sticker on the bottom of the router it says “Nighthawk AX4 AX3000”. I have attached what the Nighthawk app says under Router Info incase that would help. I can’t do anything wired to a computer cause I don’t have access to one right now. And the Netgear Armor is expired on my router so it’s not being used.
- FURRYe38Oct 10, 2023Guru - Experienced User
Should be a sticker on the ISP modem/ONT about it's model #.
- Tarra85Oct 10, 2023AspirantIt says Modem EN2251
- FURRYe38Oct 10, 2023Guru - Experienced User
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Nighthawk-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220015/jump-to/first-unread-messageHas a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.Might try and get a wired PC connected to the modem with out the router connected and see if the one PC can get to this web page.