NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Ryzing_Hope's avatar
Ryzing_Hope
Follower
Jan 12, 2023

Router name and internet name from ethernet are different

I had a situation where I had to turn my router off for a long amount of time, and after a week I turned it back on, which then showed me that it had reset. Now my wifi is giving me really bad connections to where my games are considering my pc offline. 

Its also well noted that when I look at its properties, it says its Manufacturer is Realtek and not Intel Corporation, which I looked up that Realtek is in Taiwan. Am I being hacked or something? I am not entirely sure why this is happening to me, so if anyone can tell me if its because of my service or my device, that would be much appreciated.

 

1 Reply

Sort By
  • FURRYe38's avatar
    FURRYe38
    Guru
    Jan 12, 2023

    Not much to go on. 
    You have a NG router? IF so, model# is a great start.


    What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
    Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended. 

     

    There's a support site with access to manuals, firmware, install guides, etc.
    Go to https://www.netgear.com/support/
    Type in your model number and from there it'll take you to the above.
    Its a great resource to start with.