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Router Restarting every 2 hours.
Hello, so I have been having issues for several months with my router restarting randomly. After looking at the log, perhaps it isn't so randomly. It seems to be restarting at exactly 2 hours. Any idea what could be causing this? These are just snippets from my log file, there are no errors within my log file, the only other activity is DHCP requests.
[Internet connected] IP address: 192.168.254.121, Sunday, August 06, 2023 19:17:40
[Internet connected] IP address: 192.168.254.121, Sunday, August 06, 2023 17:17:39
[Internet connected] IP address: 192.168.254.121, Sunday, August 06, 2023 15:17:40
[Internet connected] IP address: 192.168.254.121, Sunday, August 06, 2023 13:17:39
[Internet connected] IP address: 192.168.254.121, Sunday, August 06, 2023 11:17:40
These type of intervals go back all the way until Thursday (It is now Sunday evening), I noticed a couple times in which the interval was 4 hours instead of 2, but probably 90% of the time it's an exact 2 hour interval restart. I have a feeling for it to be something this routine, there has to be some sort of internal interference. Any ideas?
4 Replies
Are you sure it's restarting? Because after a restart you should see something like "initializing firmware..." in the logs. What you posted looks to me that it's just testing the Internet connection and reporting whether it's up or down.
You are probably right, however, our router still restarts intermittently, and I am not sure the logs actually show that then. Support has decided to send a replacement after lots of troubleshooting.
Thanks to everyone for your help.
What model router is this? RAX120? If so, what is the first 3 characters of the router serial number?
What model router is this? RAX120? If so, what is the first 3 characters of the router serial number?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
wcrftsmn wrote:
Hello, so I have been having issues for several months with my router restarting randomly. After looking at the log, perhaps it isn't so randomly. It seems to be restarting at exactly 2 hours. Any idea what could be causing this? These are just snippets from my log file, there are no errors within my log file, the only other activity is DHCP requests.
[Internet connected] IP address: 192.168.254.121, Sunday, August 06, 2023 19:17:40[Internet connected] IP address: 192.168.254.121, Sunday, August 06, 2023 17:17:39
[Internet connected] IP address: 192.168.254.121, Sunday, August 06, 2023 15:17:40
[Internet connected] IP address: 192.168.254.121, Sunday, August 06, 2023 13:17:39
[Internet connected] IP address: 192.168.254.121, Sunday, August 06, 2023 11:17:40
These type of intervals go back all the way until Thursday (It is now Sunday evening), I noticed a couple times in which the interval was 4 hours instead of 2, but probably 90% of the time it's an exact 2 hour interval restart. I have a feeling for it to be something this routine, there has to be some sort of internal interference. Any ideas?
