Router unable to connect to internet (RAX 35)

I have not had internet for three days already. (Note: I have had this router for maybe a year now). I have tried every combination of unplug the modem and router to no avail. I called my internet provider, Spectrum, and after hours they came to the conclusion that it was the router that was the issue because the modem still provided internet. I was able to verify this because when using an ethernet cable plugged directly into the modem and into my PC, it had internet. But the rest of the house does not because of the router. Using the cable to plug the modem and router to each other shows that the router does not have internet. The internet light on the router is orange. I am still able to see the internet options on my phone but it says "No Internet Connection." Using the Netgear app is also completely useless. Every solution keeps telling me to use it when I can't. I have attached a file below. I need internet connection to use the router but I don't have internet connection because the router won't work.

Does anyone have any solutions? I did contact Netgear but they wanted payment for technical support so I opted to keep trying on my own. Would buying a new router be a better/more affordable solution?