NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

gbridgeman's avatar
gbridgeman
Follower
Dec 30, 2019

setup of nighthawk ac1900 behind Att uverse router

My router provided  by ATT has too many devices attached so I bought the Nighthawk since users said is can go behind the primary ATT router.

 

I cannot connect to the new router. There are no directions with the router so I'm stuck.

 

Thanks

1 Reply

Sort By
  • plemans's avatar
    plemans
    Guru
    Dec 30, 2019

    A couple things.

    1. you put nighthawk router but your signature lists the C7100v which is cable modem/router.

    2. You put that you have att with a att router. running 2 routers on a network puts you in a double nat. You can get around this by placing the att in pass through/modem only or a regular router in AP (access point mode). But that option isn't availble if you have the C7100V.

    https://kb.netgear.com/30186/What-is-Double-NAT

    So what actual router did you buy?

    You can go to netgear.com/support/   type in your actual model number and it has install videos, install instructions, manuals, and firmware.