NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Marat2k6's avatar
Oct 08, 2019

Slow download speeds on ethernet

I received my RAX200 3 days ago. When setting it up i updated the firmware to the latest version and didnt make much changes at all besides renaming the wifi bands. I have a 1gb connection, and the router i was replacing was an R8500. The two wired desktops i have used to get aroun 800-900 mbps down on the R8500. Ever since i setup the RAX200, the max speed on these desktops i get is around 400-500mbps.

 

Like some said on a different discussion, there is a speedtest that can be ran in the qos section of the rax200 config and running that, it shows me 950mbps, but speed tests and my ISP's (RCN) speed tests all give me around 400mbps.

 

I was hoping this was just a defective router, so i have a replacement coming in tomorrow from Amazon. What worries me is my friend bought a RAX200 today and is have the same exact issue as me.

 

If i plug in my R8500 i get my high 800+ speeds. I still havent found a solution for this yet and now im wondering what did i pay $600 for.

36 Replies

    • plemans's avatar
      plemans
      Guru

      I've got the same issue with my RAX200. A couple things you can try.

      manually set your qos speed for 1 gig download and  ****upload (whatever your upload speed is).

      disable qos. Or enable it.

      Enable ivp6.

      Reset the device after a firmware update. I've had better success installing, resetting, and then playing with my settings. I've had to go back a firmware generation to get it working full speed. 

      • Marat2k6's avatar
        Marat2k6
        Tutor

        I tried everything your suggested 3 times with each of the 3 firmwares available for this rax200. No speed difference

  • I raised this similar issue. It seems to be a hard cap thats put in place on random restarts of the router via changes in unrelated settings. I encountered the issue when i chose WAN aggregation, despite QOS not being a factor. I did note that WAN Aggregation disables QOS. Don't know if there is some firmware issue with it placing a hard cap of 500mbps on all connections that is being automatically set by the firmware without user intervention.

     

    I have a gigabit connection as well and note that this speed cap is in play on all connections, internal and external. Speed is also capped when downloading at say 60MBps despite having much more bandwidth available. This does NOT happen on the RAX120 -- which is a Qualcomm chipset and not this seemingly problematic Broadcom one that is also int he RAX80. This is a severe issue for a costly router.