Speed Test

Question

Our community has gotten fiber service and got 1 Gbps service with our ISP.

I'm using:

NETGEAR Nighthawk AX8 WiFi

8-Stream AX5700 WiFi Router

with latest firmware available.

The concern I have is with PS4 connectivity performance. The speed I get on the Ps4 is around 490 Mbps download and 110 Mbps download wired directly to the router using a CAT8 cable.

Running the speed test on the router itself gives me on the average:

Download: 550 Mbps

Upload: 530 Mbps

That's not close to the 1 Gbps expected.

I have run speed tests directly to a laptop and results I got:

Download: > 900 Mbps

Upload: > 500 Mbps

Is there an issue with the router for the speed performance? Any tools should I use to troubleshoot the issues?

Your hep is very much appreciated.

Thanks.

FURRYe38 · Answer

RAX###?
&nbsp;
What Firmware version is currently loaded?What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
&nbsp;
Has a factory reset and setup from scratch been performed since last FW update?&nbsp;
&nbsp;
What are your wired speed results with a wired PC connected to the ISP modem? Same at the router?&nbsp;
Use Ooklas installable speed test app on the wired PC.

joy5toys · Answer

RAX75&nbsp;Firmware: V1.0.6.138&nbsp;ONT Manufacturer: NokiaModel: unknown, S/N available externally&nbsp;Factory reset has not been done. &nbsp;Kindly, provide resource for performing factory reset if recommended&nbsp;As I have shared in my original post:&nbsp;Wired PC to ONT connection speed test: &gt; 900 Mbps download &amp; &gt; 500 Mbps upload&nbsp;Router speed test: &nbsp;Download: around 550 Mbps &amp; Upload: around 500 Mbps

michaelkenward · Answer

joy5toys&nbsp;wrote:
&nbsp;
Factory reset has not been done. &nbsp;Kindly, provide resource for performing factory reset if recommended
&nbsp;

How do I perform a factory reset on my NETGEAR router? | Answer | NETGEAR Support
&nbsp;
Always do this when you have changed your Internet service. You want it to forget any settings carries over from the old Internet service.
&nbsp;

&nbsp;
Router speed test: &nbsp;Download: around 550 Mbps &amp; Upload: around 500 Mbps

Also done wired?

joy5toys · Answer

Thank you very much for the link.&nbsp;1- Wired: Router ---&gt; ONT using Cat5 cable provided by ISP and running Netgear's own speed test available through the Netgear Nighthawk iOS APP:&nbsp;Download: around 550 Mbps &amp; Upload: around 500 Mbps&nbsp;2- Wired: PC ---&gt; Netgear Nighthawk router running speed test in Chrome: Download - 655 Mbps &amp; Upload - 440 Mbps&nbsp;I will do the factory reset procedure and see if that improves things.&nbsp;Thanks.

michaelkenward · Answer

joy5toys&nbsp;wrote:
&nbsp;
1- Wired: Router ---&gt; ONT using Cat5 cable provided by ISP and running Netgear's own speed test available through the Netgear Nighthawk iOS APP:&nbsp;Download: around 550 Mbps &amp; Upload: around 500 Mbps
&nbsp;

Not the&nbsp; most reliable speedtest. Try&nbsp; few others.
&nbsp;
&nbsp;

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Speed Test

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