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Tomchu's avatar
Tomchu
Follower
Apr 02, 2021

Unable to remotely download vpn client files from Nighthawk RAX75

From outside, remotly access my Nighthawk rax75 router. After login, then go to Advanced->Advanced Setup->VPN Services, click "For Windows" to download configuration files, it always pop up message box ask for username and password. After enter username and password, message box pop up again and again. Never be able to download client configuration files. Is it a safty feature to prevent files being downloaded remotely? Or Did I miss a setting somewhere? Or a software bug?

 

Firmware version V1.0.3.106_1.1.0.50

 

1 Reply

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  • michaelkenward's avatar
    michaelkenward
    Guru
    Apr 02, 2021

    You have posted your message in the section of this community given over to Nighthawk WiFi Routers. (This is easily done, given Netgear's complicated community structure.)

    Many questions apply to different types of device, so you might get responses here, but you might get more help, and find earlier questions and answers specific to your hardware, in the appropriate section for your device. That's probably here:

    Nighthawk Routers with WiFi 6 (AX) - NETGEAR Communities

    I will ask the Netgear moderator to move your message.

    In the meantime you could visit the support pages:

    Support | NETGEAR

    Feed in your model number and check the documentation for your hardware.

    You may have done this already. I can't tell from your message.