NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
VPN Config On Rax80
Im setting up VPN configuration on my router. I downloaded and configured the sofware. Changed the connection name and not able to connect. The default ports are 12973 on "TUN and 12974 on "TAP" when i check to see if my port is open on https://www.canyouseeme.org/ theyre closed. I'll call my ISP to open them but not sure if that is the only reason why im failing to connect? Or if thats even the issue?
1 Reply
Hi Milk_Money,
If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below.
https://www.netgear.com/support/contact.aspx
Christian
