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Solved
Webpages fail to load RAX80
Client OS: Windows 10 64 bit
Router: Nighthawk RAX80
Router firmware: V1.0.3.106_1.0.50
Purchase Date: 12/20/2020
Modem: Netgear CM600
Hello. I’m having connection problems with this router. I am not sure what is happening, as the problems and errors I get are intermittent. I had classified it as a DNS problem, but that doesn’t appear to be the case.
Here is a symptom issue I am having: Occasionally, webpages that are reachable and online fail to load. I get DNS errors – timeouts, name resolution failures, look up failures, and the like. When this happens, the affected machine doesn’t show an internet disconnection and the router doesn’t show a port problem. This problem lasts for at most 10 seconds before it will fix itself – that is, the page that failed to load will then automatically refresh and load.
I have assigned static IP addresses and DNS addresses but these did not solve the problem. The router this one replaced was a Linksys WRT-54G, which didn’t have this issue. It was a slower router, but I never got these sorts of issues or problems.
To me, it feels like there is a setting in the router that I have not adjusted, which is causing a problem with the connection between the router and the networked devices. I don’t know what it is and would really appreciate some help.
Thank you very much
Yes, unfortunately, I have tried alternate and static DNS servers – both on the router and on the devices – but that didn’t solve the problem either.
Last night, I found this post: https://community.netgear.com/t5/Nighthawk-WiFi-Routers/Fatal-Flaw-in-NETGEAR-Routers-Read-Before-Buying/td-p/1134948
And after reading through it, it describes my exact problem, including the DoS attacks that my router has been logging but which I don’t actually experience. It seems that the Nighthawk series has a firmware problem that creates this issue.
The third solution offered there is what was suggested above, and it doesn’t work for any of the devices. Since none of his solutions work, I've ordered a new, different router. Thank you for your help. The actual solution appears to be to not buy Nighthawk routers.
4 Replies
have you tried a different dns provider?
Like googles at 8.8.8.8 or 8.8.4.4
or cloudfare at 1.1.1.1
Yes, unfortunately, I have tried alternate and static DNS servers – both on the router and on the devices – but that didn’t solve the problem either.
Last night, I found this post: https://community.netgear.com/t5/Nighthawk-WiFi-Routers/Fatal-Flaw-in-NETGEAR-Routers-Read-Before-Buying/td-p/1134948
And after reading through it, it describes my exact problem, including the DoS attacks that my router has been logging but which I don’t actually experience. It seems that the Nighthawk series has a firmware problem that creates this issue.
The third solution offered there is what was suggested above, and it doesn’t work for any of the devices. Since none of his solutions work, I've ordered a new, different router. Thank you for your help. The actual solution appears to be to not buy Nighthawk routers.
That's fine if you want to go that route based off something from a 5 year old post before AX was even released.
good luck with your next device.
