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Forum Discussion
Who do I contact. Customer support not helping
I need to contact someone higher up than customer service. I have been trying for 3 months to get my returned product back. They are giving me a MAJOR run around. I need someone that can make a decision and not in the Phillipines. Basically they took my satalites and will not ruturn them!!
Case numbers
44543250
44504439
42723926
42723513
42711216
4 Replies
Thanks for this thread. I'm a newbie here. I also need more details about this contact issue.
Christian_R please.
Nick7744 - Can you send me a private message with your email, phone, and preferred contact time (including time zone).
SteveBuckley - For NETGEAR store order inquiries, you may refer to the article below.
https://kb.netgear.com/000061042/Who-can-I-contact-for-questions-about-my-NETGEAR-Store-order
Regards,
Christian
- I’m DONE!!!
NETGEAR can keep my satellites because of 4 months of frustration trying to get my items back I bought a “NON NETGEAR” set of router with satellites. I will NEVER buy a NETGEAR product again!!!!
Good riddance.
