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Forum Discussion

gfs10's avatar
gfs10
Follower
Jan 15, 2021

why is the wifi strength of RAX120 so weak

i have my router sitting on top of a bookcase in the living room. no blockage, I loose strength at about 30 foot and need to add range extenders. Iam updated  on all patches but quality and speeds seems to be not as good as theold nighthawks

 

1 Reply

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired

    Hello gfs10,

     

    If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below. 

     

    https://www.netgear.com/support/contact.aspx

     

    Christian