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alexxx55555's avatar
alexxx55555
Aspirant
Oct 20, 2020

Wifi 6 is not working

Hi all,

 

I have RAX40 router with WIFI 6 i have WIIF 6 wifi card.

I conncted to my router but i dont have network using wifi 6 and unable ping to ther router.

 

If i change the protocol to WFI AC i able to use the network and to ping to the router

 

Can someone to help?

2 Replies

  • Which wifi 6 card is it? 

    Reason i ask is many manufacturer's card were having issues seeing wifi 6 when they were first released. check with wifi 6 card it is. then go directly to that device manufacturer's website and find the driver for it. Install that driver. 

    So if you have a sony laptop with an intel chip in it, get the driver directly from intel. don't use windows update or the sony website. 

    • alexxx55555's avatar
      alexxx55555
      Aspirant

      Hi,

       

      My network card in Intel wifi 6 ax 200 160MHZ

      i install the lates driver

      and the computer can connect to WIFI 6 protocol but unable to connect to internet

      any idea?