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ViperSBT's avatar
ViperSBT
Aspirant
Jul 31, 2025

I have been using Parental Controls daily for years, and yesterday it was no longer there

I'm experiencing the same problem.  I have been using Parental Controls daily for years, and yesterday it was no longer there.  Still not there today.

Android App 2.45.1.4740
Firmware v2.7.5.6

Modedl RBR50

 

The app doesn't have an option for 'My Subscriptions' nor does it have an 'Add Ons'.

I checked the routerlogin and there is no option for 'Parental Controls'.

 

Something has changed.

 

2 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Possible some odd mis behavior on the NH cloud side. Glad it's back. 

  • OK, no idea what changed....  Left for the weekend on Friday, and the Parental Controls were still not there, when I returned on Sunday evening, the controls had returned.  Versions of the android app and router firmware are still the same...