I just moved from a older Orbi setup to a new 870 with two satellites

Over the last weekend I just moved from a older Orbi setup to a new 870 with two satellites.  I won't go into all of the issues I had getting it up and running since for the most part things seemed to be working until I noticed a device I had added after the initial set-up would not show in either the App or in the web-browser yet it had a IP address and seemed to be working.  A two hour call on Saturday where we saw that the satellites did not show IP addresses, all devices would not show in either the app or the web browser, could not get the Access Control to show any devices........  and Parental Access which I did not start during the initial set-up has turned on and seemed to be blocking access.  We performed a reset and began to install everything from the beginning.  When we did this everything seemed to be working but we could not get past the Parental Control page and finally just turned it off within the app.  So after this was completed everything seemed to be working Saturday night I proceeded to spend another hour updating all of the names etc in the App and went to bed thinking all was good. I told the support individual  I would call back Monday to work on the Parental Control problem.   Well Monday I tried to get a new IP address for another laptop and damn if the device would not show up in the App nor on the web browser yet it had an address and was working fine.  Another call to support, another two hours on the phone trying to get devices to show up.  (After a soft reboot only 14 of ~30 devices showed as connected yet the other ~16 were working) Again Parental Controls was bering blamed for now IP addresses showing for satellites, only a partial list of connected devices showing in the APP or browser, no access to Advanced-Security- Access Control, etc. 

This third ticket is still open while the individual waits to get a response  from someone who can turn off Parental Control.