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Forum Discussion
ORBI RBR750 - Android App Crashes in Parental Control Area
RBR750 with 3 Satellites FW Ver 7.2.6.31 Orbi App Ver 2.43.0.4421 Android Ver 14 Starting 2 days ago, the android orbi app crashes when using the parental control module. If history is enabl...
fdarrenlacy mib123 Kevin0 Marauder44
Has your Orbi 750 series systems been updated to newest version of FW yet?
My current FW version is 7.2.6.31. When I check for an update via the Orbi app it says the FW is up to date.
New FW may or may not be seen by the Orbi app or pushed by NG, so manual update maybe needed.
Doing a manual update to the system and two satellites seems like a lot to ask from a standard/non-technical user. It's time-consuming, not straightforward, and could take down the network if not done properly. It's just a terrible user experience for something that costs so much.
Users can follow this PDF guide to manually update Orbi systems if they wish:
Might find a friend or family member to help out if users don't think they can.