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FURRYe38's avatar
FURRYe38
Guru - Experienced User
Aug 14, 2021

Orbi RBR850 firmware 4.6.3.9 - No SPC tile on Orbi app to set up

Loaded v4 yesterday on the RBR850 that was in AP mode. 

Changed to Router mode today and not seeing any Parental Controls tile on the Orbi app as per instructions here:

https://kb.netgear.com/000062109/How-do-I-set-up-and-install-NETGEAR-Smart-Parental-Controls

 

Armor is listed, just no Parental Controls. Both on Android Pad and iphone 12 Max. Checked for app updates and saw nothing for Orbi app. 

 

I have not done a reset and setup from scratch yet. After FW was sent to system, system was powered OFF for 30 seconds then back ON. 

 

I believe 7 series users are seeing similar experiences as well. 

 

Christian_R 

Blanca_O 

10 Replies

    • Christian_R's avatar
      Christian_R
      NETGEAR Employee Retired

      Hello Community, 

       

      Just to clarify, we’ve disabled Smart Parental Controls for the initial firmware rollout. However, we plan to enable SPC next week when we start the next phase of rollout. 

       

      Regards,

      Christian 

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Thank you for letting us know.