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Forum Discussion
Parental control for Orbi router RBR350
Hi, I cannot see parental control tile on my orbi app (version 2.45.1.4740 The router firmware version is V4.20.0.4 Can someone please help me. Also the block sites security does not work. ...
The download you mentioned above is for RBK352 whereas I have RBR350
FYI, the RBR350 is included the the RBK or Kit that has the RBR350 and a RBS350. Same FW versions for for the RBR or the RBK Kit versions.
https://www.netgear.com/support/product/rbr350/#download
Is the RBR a retail unit or did you get it from an ISP by chance?
The download you mentioned above is for RBK352 whereas I have RBR350
I received it from ISP.
I will try downloading the rbk version and let you know
Ok, updating FW from NG may not work. If this is from a ISP, then the ISP may have done there own FW development on it and not used stock FW and thus NG stock FW may not load on it.
I recommend you contact the ISP about this and see.
