NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

chaituphani's avatar
chaituphani
Aspirant
Jul 30, 2025

Parental control for Orbi router RBR350

Hi, I cannot see parental control tile on my orbi app (version 2.45.1.4740 The router firmware version is V4.20.0.4   Can someone please help me. Also the block sites security does not work.   ...
not listed
CrimpOn's avatar
CrimpOn
Guru - Experienced User
Aug 18, 2025

Parental Controls were developed because the features in WiFi routers (such as Block Sites) no longer "do the job".  My experiments showed that Block Sites works only with web sites that are http (not https) and thus are ineffective in today's world.

 

Congratulations on having an ISP that will respond.  Most say, "your router. not my problem."

 

The question posed by FURRYe38​ is significant.  If the Orbi came from an authorized Netgear reseller, it should run the stock firmware.  In some cases over the years, ISPs have provided Netgear WiFi routers and installed their own firmware.  Customers were frustrated when the ISP never released firmware updates and the stock Netgear firmware would not install.

 

How did you get this Orbi system?