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Forum Discussion

Azevan's avatar
Azevan
Aspirant
Dec 18, 2024

Parental Controls and Invalid Certificate Error - CBR750

With parental controls enabled, all devices connected to the router report “untrusted or invalid certificate” when attempting to access the internet. Disabling parental controls on the router clears t...
Features
Installation
Troubleshooting
KevinLiT's avatar
KevinLiT
NETGEAR Moderator
Dec 18, 2024

Hello Azevan,

 

I understand that you are having certificate error when parental controls are enabled on your CBR750. 

 

I just have a few questions for you:

  1. Are you getting "untrusted or invalid certificate" when you attempt to use google.com or does it occur at the devices Wi-Fi settings?
  2. What are the operating systems of the devices that report this issue (e.g Windows OS/ MacOS/iOS/iPadOS/Android)?

 

Best,

Kevin

Community Team

Azevan's avatar
Azevan
Aspirant
Dec 19, 2024
The message is appearing on devices running iOS and MacOS when attempting to access any websites. Attached is the screenshot of untrusted certificate.