NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Katinka1975
Jan 05, 2026Aspirant
Parental Controls not working (post trial period)
Hi I want to continue using Parental Controls but after the trial period the button to activate a subscription has disappeared and it seems to be the only way to set it up. Anyone can help? According...
Katinka1975
Jan 11, 2026Aspirant
I keep getting the Message that the „smart parent control activation“ has failed -what do I do?
FURRYe38
Jan 12, 2026Guru - Experienced User
Submit a bug report thru the app:
How do I submit a bug report or logs from the Nighthawk or Orbi app? | NETGEAR Communities
Make contact with NG support.