Smart Parental Control, but getting the following error, SPC-ACT-FAIL

Question

I am having the same issue, where I paid for the premium subscription, Smart Parental Control, but getting the following error, SPC-ACT-FAIL.
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My Orbi RBR750 firmware is&nbsp;V4.6.8.2_2.1.9

FURRYe38 · Answer

https://community.netgear.com/t5/NETGEAR-Smart-Home-Parental/Smart-Parental-Controls-Help-and-Information/td-p/2193919/jump-to/first-unread-message

JRGnOC · Answer

Thank you for the links. I have gone through all of those already, but still get the error, SPC-ACT-FAIL when trying to setup the Parental Control from the Orbi phone app.

Do you have any other suggestions?

FURRYe38 · Answer

Might updated to v.5 on your system:
https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/bd-p/en-home-orbi-ax
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Or file a bug report with in the Orbi app:
https://community.netgear.com/t5/Orbi-App/How-to-report-a-bug-on-the-Orbi-App/td-p/2140980/jump-to/first-unread-message
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JaydeeJD · Answer

I am having this same issue and have tried all the same things. No luck! ISSUE IS NOT SOLVED!!

JRGnOC · Answer

Hi.&nbsp;I was able to resolve the issue with Netgear Tech Support.We did two things.1. Update Router and Satellites to latest firmware, 4.6.8.52. Reset the Router to factory settings.&nbsp;After doing both of these, I was able to setup Parental Controls.

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Smart Parental Control, but getting the following error, SPC-ACT-FAIL

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