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Forum Discussion
donawalt
Oct 13, 2025Mentor - Experienced User
Some needed improvements to the community forum software!
- The software permits upload of JPG files, but does not permit the upload of JPEG files. REALLY? They are identical! The only reason there are JPG files is because back in the day, some OSes (like MS-DOS) could not handle a 4 digit file extension. On Mac, images default to the proper extension, .jpeg. Please allow this extension in the supported formats!
- The software only permits uploading 1 attachment per post. This is silly. How many times are we trying to describe a problem, and each step might show a screen-grab image? Even the post "How to report a problem" says this (not the bolded - plural) --> 6. Error Messages and Logs
Include any error messages, codes, or logs that appeared. Screenshots or screen recordings can be particularly helpful. Please consider increasing this limit to something appropriate for a support forum. - Have you ever tried going to a thread to read through the thread, and found how difficult it is? In what seems random to me, some posts appear, some require clicking to expand. There is no way to just expand the entire thread so it can be browsed. I can see maybe by default showing the first post and maybe the last 1 or few posts, but make it easy to expand the entire thread to be read.
- It seems I have to multi-factor authenticate on my devices very frequently, despite clicking the box to say trust this device. There might be an issue there.
Thanks
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