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..:: THE INTERMITENT INTERNET C7000v2 SITUATION ::..
Hi Guys, a newbie here. I've own a C7000v2 since Sep 2019 with service provided by Xfinity. I live in a 1100 sq. ft. open-area loft, so no issues with signal having to go through walls or needing...
Thanks for your response FURRYe38, please find attached the info you requested.
ISP never said they actually fix anything in particular, only that no issues were detected. Technician that came in didn't find anything wrong with cabling coming into unit, or from there to cable modem, and since he found nothing wrong, he suggested the modem was bad, and recommended I went and get a new one; I did, but when got back home it was working. So who knows.
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Power levels are too high:
https://kb.netgear.com/24311/Power-level-guidelines-for-a-NETGEAR-cable-modem-router
Any Criticals, Errors or Warnings seen in the event logs needs to be reviewed and resolved by the ISP. Indicates a signal issue on the ISP line up to the modem.