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2.4 Ghz network disappeared permanently
I purchased this router / modem 2 months ago. W set up the 2.4 Ghz and 5G connections and used both. A few days ago the 2.4 Ghz disappeared from our devices. 5 G still shows up throughout the house b...
I reset it and the disappeared network name came back.
deirdreyee wrote:
A few days ago the 2.4 Ghz disappeared from our devices. 5 G still shows up throughout the house but we can't connect to the nighthawk app unless down in the room with the router.
Unfortunately, "can't connect" doesn't tell us much about what you are doing and what happens when you try. Do you get some sport of error message?
What about connecting with things other than the nighthawk app?
Do they see the 2.4 GHz GHz signal?
What does the 2.4 GHz LED look like?
deirdreyee wrote:
Later the agent had me check the firmware version ...
Not much point in doing that, your firmware is beyond the control of anyone but your ISP.
You have posted your message in the section of this community given over to Nighthawk WiFi Routers. (This is easily done, given Netgear's impenetrable community structure.)
You might get more help, and find earlier questions and answers about your hardware, in the appropriate section for your device. That's probably here:
Cable Modems & Routers
I will ask the Netgear moderator to move your message.