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2.4 GHz radio is not working
Was working fine, now suddenly the 2.4 GHz radio is not working, the 5 GHz works fine. I've tried turning the radio on/off both manually and via logging into the router on an ethernet connection. All...
Try a factory reset on the modem and setup from scratch?
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz.
Any Wifi Neighbors near by? If so, how many?
Hi
What channels are you using? Auto? YES
Try setting manual channel 1, 6 or 11 on 2.4Ghz DID that, no joy
Any Wifi Neighbors near by? If so, how many? TWO , not new
Will look in to it and try reset later, woried I will lose everything.
Resets only erase user configurations and sets back to default values is all. Sometimes this can help correct problems.
After the reset, I would pull the power from the modem for 30 seconds then plug back in. Then walk thru the setup wizard for the modem.
hi,
Thanks for your help.
I tried the reset no Joy.
Any other ideas?
Bill
The wifi maybe faulty.
As a alternative solution for this, users can turn OFF or disable the wifi radios on the modem, user then can install a exnternal wifi AP device that supports any kind of wifi configuration. Install a RAX router in AP mode or Orbi wifi MESH system in AP mode. Users can continue to use the modem router as there host router.