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Sweetjanaya1's avatar
Sweetjanaya1
Aspirant
May 05, 2023
Solved

2.4GHZ Band not broadcasting

My 2.4GHZ is not broadcasting it was working fine then it just disappeared. It is enabled and showing a green light on the modem
  • FURRYe38's avatar
    FURRYe38
    May 05, 2023

    Has a power off for 1 minute then back ON with the ISP modem and router been performed?
    Be sure to restart your network in this sequence:
    Turn off and unplug modem.
    Turn off router and computers.
    Plug in and turn on modem. Wait 2 minutes for it to connect.
    Turn on the router and wait 2 minutes for it to connect.
    Turn on computers and rest of network.

     

    Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
    https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-router