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Forum Discussion
Sweetjanaya1
May 05, 2023Aspirant
2.4GHZ Band not broadcasting
My 2.4GHZ is not broadcasting it was working fine then it just disappeared. It is enabled and showing a green light on the modem
- May 05, 2023
Has a power off for 1 minute then back ON with the ISP modem and router been performed?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-router
Sweetjanaya1
May 05, 2023Aspirant
What more information is needed? My 2.4 GHZ is not showing up in open networks so that I can reconnect my Samsung TV. It was connected before and it just disappeared. When I log into my netgear modem I can see it's enabled and the green light is on the modem and online. I pulled the manual and nothing is in there to troubleshoot this issue was hoping someone had this problem before and fixed it.
FURRYe38
May 05, 2023Guru - Experienced User
Has a power off for 1 minute then back ON with the ISP modem and router been performed?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-router
- Sweetjanaya1May 05, 2023AspirantI will try this Thank you
- Sweetjanaya1May 06, 2023AspirantThe factory reset did the trick. Thank you everyone for your help and tips
- FURRYe38May 06, 2023Guru - Experienced User
Glad you got it working. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Enjoy. 📡